CyberWorx 2020 Project Review

OPTIMIS – In September 2020, we transitioned OPTIMIS to Kessel Run. CyberWorx further developed a USAFA cadet capstone concept from 2018, designing and coding a working prototype to upgrade the C-17 community’s standards and evaluation scoring system.

CWS Inform – Timely and accurate readiness information is a critical factor for commanders. In 2018, CyberWorx hosted a design sprint with subject matter experts, stakeholders, and users to examine the current GTIMS readiness management system including its ability to meet user needs and how personnel actually used the system. We partnered with a small business, CyberWinter Studios through a SBIR to create CWS Inform. Currently, a minimum viable product is in the user testing phase while CyberWorx continues to advocate for the deployment of this capability enterprise-wide. 

COVID Response – When COVID-19 hit the Air Force Academy, we quickly responded. The entire staff moved into a telework environment and developed new procedures and tools to host events virtually to continue supporting our customers safely. The team stepped up to help our community, 3-D printing mask extenders for the medical and support staff at Ft Carson Evans Army Hospital. We continue to look for ways to improve our services in this new virtual world as commercial products rapidly upgrade to meet the demands of doing business virtually.

BizInt – We hosted a design sprint for an Air War College Blue Horizons team in January 2020 to examine the pre-deployment planning and contingency location needs of contracting personnel and logisticians. The solution addressed task completion for personnel in planning cell, SCO, and CCO positions. It also addressed two-way communication between all personnel involved in end-to-end logistics delivery. The basic design was transitioned to Headquarters AF, the office of the Secretary of the Air Force, with a SBIR phase 2 for further development.

Pi from the Sky – CyberWorx hosted a second Blue Horizons’ team in January for a design sprint to explore how to best use Raspberry Pi for a cost effective cyber tool in the battlefield for disruption, information gathering, and warfighter connectedness.

OpsAI – CyberWorx hosted a CyberNEXT event in January featuring Operational AI. Ten industry leaders in this discipline presented how their services were being used in the commercial sector. Afterwards, the CyberWorx team guided government users on how AI might help them with their use cases. The group was educated on a range of options for AI Proofs of Concept to tackle government needs.

ShOC n Awe – We hosted a collaborative discovery event at AFWERX-Las Vegas in March with twenty-five government and industry participants to determine near and mid-term organizational needs for the Shadow Operations Center (ShOC). The desired outcome; become the premier Joint All-Domain Command and Control Battle Lab for the future force. The goal is for the ShOC to become a development center for future distributed joint command and control without a permanent physical location. The ideas generated during the event were transitioned to Headquarters Air Force and AFWIC for further development.

ARCHER – CyberWorx partnered with Extreme Digital Development Group Enterprise (EDDGE) in April to take the “home-grown” ARCHER program to the next level with user-experience interviews, testing, and expert software engineering. ARCHER was a program designed to streamline some of the manually-intensive work done by trainers to build, edit, and process exercise scenarios for Intel Analysts. The designs and solution information were transitioned to EDDGE for further development.

6 Degrees of Kevin Beacon – The Air Force Rescue Coordination Center brought their manually-intensive coordination process to a CyberWorx design sprint in May to increase personnel effectiveness, reduce man-hours spent per incident, and reduce the decision-making time required to respond to incidents. Government and industry experts examined the requirements for a new cloud-based mission management tool for quicker, more accurate responses to civil search and rescue. We transitioned the information gathered and our models/recommendations for user experience designs for continued development by a company awarded a SBIR to develop the solution.

Airspace Defense Assessor – In May, CyberWorx hosted a virtual design sprint with personnel from NORAD-NORTHCOM and industry experts to improve information flow and the user interface for the AEISS platform update. The goal of the UI updates was to optimize the data flow and design a more intuitive UI for assessors to make critical, time-sensitive decisions. Information gathered during the sprint and designer suggestions were transitioned to the special program office as part of their ongoing development.

616 Convergence – Representatives from the 616th Operations Center and operational information warfare (IW) units met in June to improve situational awareness and understanding between mission partners to increase effectiveness. This challenge arose as the 24th and 25th Air Forces (AF) combined into the new 16 AF IW Numbered Air Force. CyberWorx transitioned the findings from the event with their observations to the 16 AF command structure for execution.

Early Warning Radar Sustainment – We hosted a virtual design sprint for Air Combat Command (ACC) stakeholders and industry experts in June to explore novel ways to sustain existing early warning radar capabilities for the next 20 years. Sustainment focused on maintainability, functionality, and form-fit factor. ACC used the information gathered during the event to compose an RFI (Request for Information) for industry commercial solutions.

USAFA Strong – Growing stressors during the COVID-19 pandemic prompted cadets and new second lieutenants from the Academy to approach CyberWorx for assistance in a USAFA-wide cadet project focused on fostering cadet connectedness. Government and industry advisors participated in a sprint to increase cadet engagement opportunities and discover innovative methods to increase mental health effectiveness at USAFA.

CSfC – In August, CyberWorx hosted a CyberNEXT event focused on Commercial Solutions for Classified (CSfC). Government and industry experts examined current capabilities and the unique challenges facing the DoD. By the end of the event, government representatives had formulated CSfC use case scenarios for experimentation.

ECO Talent Development – We hosted our first hybrid event in September with twelve in-person and four virtual attendees to capture the ideal attributes, training, education, positions, and experiences Expeditionary Communications and Cyber Officers should have at various stages of their career. The goal was to build a force development plan with the information gathered for the intentional development of future leaders. 

The Other Airmen – During the development and transition of the OPTIMIS project, the CyberWorx team identified an opportunity for everyday Airmen to develop and implement solutions to their problems at the unit level. In September, a group of Citizen Developers from the Air Force and Army attended a discovery event to learn about the capabilities of commercial Low/No Code platforms. At the event, CyberWorx introduced Air Force initiatives already in place to develop and implement innovative ideas. Participants developed use case scenarios where Low/No Code would help them rapidly create and implement solutions to their challenges. From there, CyberWorx supported the Citizen Developers as they built their solutions into working prototypes. Presentation of the solutions to 16 AF/CC is planned for March 2021.

F-35 Link-16 and Multifunction Advanced Data Link (MADL) – Our team is working with SkiCAMP to improve the data link communication editor user interface. The goal is to eventually replace the outdated software tools to allow aircrew to accurately and intuitively plan data link communications across new and legacy platforms.

T-38 Kubernetes – We worked with Extreme Digital Development Group Enterprise and SkiCAMP on a Kubernetes-based software testing platform on a T-38 Talon. The experiment is a significant step towards real-time software upgrades during flight, enabling aircraft to land with better capabilities than when they took off.

KinderSpot – Air Force Child Development Centers (CDC) are an important benefit to military families. Our team is optimizing the user experience on an Airbnb-style application which would allow parents to use temporary childcare availability at base CDCs. A prototype is currently going through user testing for customer feedback.

Digital University – CyberWorx assisted the SAF/CN Chief Transformation and Chief Experience Officers in designing and building a roadmap for Digital University, destined to be a best-in-class online education application that offers high-value educational opportunities to Air Force and Space Force personnel for professional development. We fully transitioned the project to PEO BES/BESPIN for further development.

LUXE – CyberWorx doubled down on its vision to educate the Air Force on the importance of User Experience (UX) by working with the Chief Experience Officer of the Air Force. The Leaders User Experience for Everyone (LUXE) initiative is leading culture change across the Air Force by identifying and re-designing the user experience of three enterprise-wide applications while educating the developers on human centered design methodologies.

Weather AI Explainability – We are collaborating with the Air Force-MIT/Lincoln Labs AI Accelerator on a tool integrating explainable AI into weather prediction models in geographic locations without radar. CyberWorx and the AI Accelerator team are capturing user research to inform future design and development efforts. CyberWorx will deliver an MVP to the MIT/Lincoln Labs team the first quarter of CY21 and continue to iterate based on user feedback. 

Cyber Wingman – CyberWorx is also collaborating with the Air Force-MIT AI Accelerator to refine the research and use cases for an AI tool that will compile and process information faster to accelerate accurate and effective decision making.

USAFA Honor Code Review – USAFA leadership is examining the honor code to determine if the policies need revision. CyberWorx is participating in this analysis, lending problem solving and human-centered expertise to the Academy-wide review.

USAFA Round Table – USAFA cadet groups are coming together to create a Round Table that provides a safe place for cadets of any nationality, race, gender, creed, religious affiliation, or group association to bring their concerns and suggestions. CyberWorx is performing an advisory role to the fledgling association as cadets build its structure and business practices to meet their objectives.

AF Gaming – AF Gaming gathered the most skilled Call of Duty gamers across the Air Force and Space Force to represent their branches in the Call of Duty Endowment Bowl. CyberWorx hosted AF Gaming leadership and the Space Force team with high-speed internet for the trans-Atlantic military eSports competition to promote connectedness among Airmen and Guardians across the force.

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